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Mid-Winter Conference
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Join your Association Management colleagues for an intensive, interactive learning session focused on Achieving Operational Excellence. Register before 1/13/17 and you will receive a free copy of Bob Harris' "Inventory, Assess, Improve" for Associations at the event.

2/10/2017
When: Friday, February 10, 2017
8:00 AM
Where: Chauncey Conference Center
1 Chauncey Road
Princeton, New Jersey  08541
United States
Contact: MASAE


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The MASAE 2017 Mid-Winter Conference - Achieving Operational Excellence - is scheduled for February 10, 2017 at the Chauncey Conference Center in Princeton, NJ. This one-day educational opportunity is a "Don't Miss" event for all association staff, from the seasoned Association Executive to the aspiring CAE and will feature presentations and interactive discussion in the following areas of Association operations:

  • Staffing and Hiring
  • Customer Service
  • Policy Manual Best Practices
  • Legal Issues
  • Association Finance/CFO Panel Session

Registration:

MASAE Member - $175

Non-Member - $200

 

Schedule at a Glance

Time Session Presenter
8am Breakfast
8:30am Keynote Session - How to Hire A-Player Leaders Eric Herrenkohl
10am Coffee Break
10:15am Best Policy Manual Practices Erica O'Grady, CAE
11:30am Customer Service

Larry Caniglia, JD, CAE, Theresa (TC) Field-Bobroski, CAE

12:45pm Lunch Roundtables
2pm Legal Issues Hugh Webster
3:30pm Keynote Session Issani Bradshaw, Fernley & Fernley, Diann Fufaro, Talley Management Group, Inc

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